PINs for Your Library Account

Adding a PIN to your library account is a great way to improve security online. PINs are required to access many online library services, such as online databases, (coming soon) Libby, and your Account Portal. PINs are not required to use your library card in a library.

PINs are between 4 and 8 characters, numbers and/or letters. PINs are not case-sensitive.

How to Add a PIN

If you have never previously created a PIN, you can add your PIN yourself.

1. Log into your library account.
2. Type in your barcode (note: barcode is on the back of your library card).
3. Click on Submit.
4. If your account does not currently have a PIN, you will be asked to create a PIN.
5. After confirming your PIN, your new PIN has been set and is ready for use.

If the above does not work for you, please contact a library.

How to Change Your PIN

You can change your PIN by contacting a library, from the Login page, or from your patron profile in the Account Portal.

Note: Only the account owner can change the PIN. This security measure helps protect all linked account owners.

To change your PIN from the Login page

If you have an email address on file:

1. In the upper-right section of any page, select Login.
2. Select Forget Your PIN?
3. Follow the instructions.
4. You will receive an email containing further instructions at the address associated with your account.

If you do not have an email address on file, please contact a library to reset your PIN.

To change your PIN from your patron profile

1. In the Account Portal, select Account.
2. Select Change Passcode.
3. In the Current Passcode box, enter your passcode.
4. In the New Passcode box, enter a new passcode.
5. In the Confirm New Passcode box, enter the new passcode again.
6. Select Change Passcode.